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First-Time MyCSU Users - Columbus State University

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University Information & Technology Services

First-Time MyCSU Users

MyCSU is Columbus State University's portal for students, faculty, and staff. MyCSU centralizes access to your records, email, announcements and notifications, and CSU applications and services.

The following guide will walk you through your initial account setup, including resetting your password for the first time and enrolling a device for multi-factor authentication (MFA).

  1. Go to MyCSU.
  2. Select "Can't access your account?" on the sign in page.
    screenshot of sign in page with arrow pointing at "Can't access your account?"
  3. Select "Work or school account."
    screenshot of login screen with arrow pointing to "Work or school account"
  4. Input your OneCSU username into the "Email or Username:" field and type in the CAPTCHA text in the CAPTCHA field.
    Unsure what your OneCSU username is? Check out our CSU ID/username lookup form.
    screenshot of webpage asking for email or username
  5. On the next page, you will be prompted to send an email to the alternative email address that you use to apply to CSU. Follow the prompts to send a temporary code to your alternative email address.
    screenshot of webpage asking to email a verification code
  6. Once your account has been verified, you will be able to set your initial password and log in to MyCSU.
    Need help setting your password? View our password reset page for more information.
    screenshot of a webpage asking to enter a new password
  7. Upon first login, you will be prompted to set up MFA on your account. Follow the prompts to enroll a device that will be used for MFA.
    Have questions about MFA? Please see our MFA information page.
    screenshot of a webpage prompting the user to enter additional information for security purposes
  8. After setting up MFA, you will then be able to log in to MyCSU.

Issues?

If you have trouble setting up your account or are having other technical issues, please contact the CSU HelpDesk by phone at   706-507-8199 or by email at   helpdesk@columbusstate.edu.

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